Return Policy
Within one month of purchase
■ Return shipping fee
Our responsibility
■ Please note that since we sell our products on other e-commerce sites, there is a possibility that we may run out of stock (cards that are listed as in stock on the site but are actually out of stock). In the event that we run out of stock, we will refund the amount of the missing cards and ship the remaining products.
■If you find any defects in the product you received, please contact us immediately using our store's inquiry form .
[Definition of defective products as defined by our store]
- Cards that have small scratches or scuffs on the edges or surface, some white chipping or slight dullness, etc., and it is immediately obvious that they are not in what would generally be considered mint condition.
・The product that arrived was different from what was ordered.
*For high-value items, we take detailed photos of the condition of the card before shipping to prevent fraud after arrival. If we determine that the photo you provide is of a different product when you contact us, we may refuse to exchange or return the item.
We will not accept returns if any of the following apply to your item:
・Order mistakes ・Return of non-defective products due to customer's convenience ・Products used by customers
[If you receive a defective product]
We apologize for the inconvenience, but please use the contact form Please contact us at:
In addition, we will need photos of the product you have in hand during the defect inspection, so please prepare them in advance.